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Delivery Schedule We will deliver the goods ordered by you to the address provided by you
on the order form. Delivery will be made as soon as possible after your
order is acknowledged by us and we will endeavor to dispatch any order
within 7 days of the date of your order. However, if you do not receive
goods ordered within 7 days of the date of your order due to a
cause beyond our direct control, we shall have no liability to you. A
valid signature will be required on delivery of the goods. You will become the legal owner of the goods you have ordered when full payment for the goods has been debited from your account and when they have been delivered to you. The goods will be held at your own risk from the time of delivery. We will not be liable for their loss, damage or destruction after they have been delivered to you. This website is aimed at United Kingdom residents only. If you are resident outside the United Kingdom, the importation or exportation of goods by us to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase from this website. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from this website. Please note that it may not be possible for us to deliver to some locations, or within specific timeframes. All goods are packed to ensure safe carriage, and The Rodin Group Limited cannot accept responsibility for loss or damage in transit. Complaints of loss or damage must be notified to the carriers and to The Rodin Group Limited within 3 working days of the date of delivery; a claim must similarly be made within seven days of the date of delivery. |
Tax Charges For orders made from the UK 20% VAT is added. All other orders are VAT free. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website. |
Guarantee At rodinwaterexperts.co.uk we want to ensure that you can order from
our full product range with the guarantee that all transactions are safe
and secure: - We will never pass on or use your personal details without asking you first. - All transactions are safeguarded through the latest SSL encryption technology - We guarantee you will buy at competitive prices - Any order may be returned within 30 days for a refund should you change your mind |