How to identify my shower or cartridge

Step 1

Rate of success - Good
Take a photo of your shower valve. It will help us identify the make and model in most cases.

Step 2

Rate of success - Better
Take another photo with the cover/knobs removed from the shower valve. Sometimes, seeing also a front view of the internals can be adequate to identify the parts.

Step 3

Rate of success - Best
Take a photo of the part in question. For best results, please remove the shower or tap cartridge and send those images to us.

Step 4

Send us the photos together with a short description of the problem